Question 1

What are your hours of operation?

Accepted Answer

KNY Limo operates 24 hours a day, 7 days a week, 365 days a year — including all public holidays. There is no after-hours surcharge on standard reservations. Our team is always available to take bookings and answer questions.

Question 2

How far in advance should I make a reservation?

Accepted Answer

We recommend booking at least 24 hours in advance for standard reservations. For early-morning pickups (before 5 AM), holiday travel, special events, or large vehicle bookings, 48–72 hours is ideal. Last-minute and same-day bookings are accepted subject to availability.

Question 3

What is the best way to reach KNY Limo?

Accepted Answer

The fastest way to reach us is by phone or WhatsApp at (917) 285-6530 — we typically respond within minutes. You can also email info@knylimo.com for non-urgent enquiries or use the contact form on this page. For a detailed trip quote, use the quote form at knylimo.com/get-a-quote.

Question 4

How quickly will I receive a response to my enquiry?

Accepted Answer

Phone and WhatsApp enquiries are answered immediately during all hours. Email and form submissions are typically responded to within one hour. For same-day bookings or urgent requests, we strongly recommend calling directly to confirm availability.

Question 5

Can I modify or cancel a reservation after booking?

Accepted Answer

Yes. Modifications to pickup times, addresses, and vehicle type are accommodated whenever possible. For cancellations, we require at least 24 hours notice on standard reservations. Airport transfers and special event bookings may have specific cancellation terms — these are communicated at the time of booking.

Contact KNY Limo

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Booking & Contact FAQs

Prefer to speak with us?

Contact KNY Limo

Reach Us Directly

Send an Enquiry

Booking & Contact FAQs

Prefer to speak with us?